Privacy Policy

At Rani Physio Care, operated by Dr. Rani (BPT, MIAP) in Bijni, Assam, we respect your privacy and are committed to protecting the personal data and health information you share with us through our website, appointment forms, WhatsApp communications, or in-clinic assessments.

We only collect information necessary to provide safe, personalized physiotherapy care and schedule consultations:

• Contact Information: Full name, phone number, email address, and residential town/village for home visit requests.
• Clinical Details: Chief health complaint, medical history, prior surgeries or radiological reports provided voluntarily for assessment.
• Website Usage Data: Anonymized technical metrics (such as device type, browser, general location) to improve website performance and user experience.

We use your data solely for the following legitimate healthcare purposes:

• Scheduling, confirming, or rescheduling your physiotherapy consultations and follow-up sessions.
• Reviewing case details to design customized exercise and rehabilitation protocols.
• Communicating home exercise reminders and recovery guidance via WhatsApp or phone.
• Complying with applicable Indian clinical and healthcare record-keeping standards.

We do NOT sell, rent, or trade your personal or medical data to any third-party advertisers or marketing agencies.

Your patient records are kept strictly confidential and are only accessible by Dr. Rani and authorized clinical personnel involved in your immediate treatment. Information will only be disclosed if required by law or a valid judicial order.